Wouldn't this be a good topic to have a debate on,
Do you believe in centralisation for support teams within Higher Education, if so what is the reasoning behind your belief ...
Coming from a centralised team within a University here are my thoughts,
An ex colleague of mine took up post as a learning technologist within a department and has solely worked on their material. This not only has raised the departments use of technology, but has played a part in significantly improving the quality of the training materials. This impacts not only the student but the perception of the department and the University as a whole.
The time that an individual can spend with the team is much greater than that of a production department. The intimate relationship that the learning technologist has with the academic is much greater than that of a department and as such can promote and advise to a more receptive audience.
With department production comes a level of generalisation, that can affect the quality of the training materials especially when dealing with large numbers of academics.